Meet Our Customer Facing Team

Meet the expert team who provide you with the Kernow-How, giving you the benefit of our knowledge and experience and delivering exceptional customer service on a daily basis.

Reuben Prisgrove

Since he joined in 1992 Reuben has helped to build the company to the successful business it is today. His valuable industry knowledge and experience continues to support and help to move the company forward.

Reuben Prisgrove

   Senior Director

 

Andrew Furse

One of the founding members and Directors of the Kernow, Andrew has been a key part of the company since 1989. With almost 30 years’ valued experience within the industry, Andrew really does have the Kernow-How.

 

Andrew Furse

   Director

 

Nathan Prisgrove

Having worked throughout the company since 2000, Nathan has considerable knowledge and experience in all areas. As Managing Director he embraces change, motivates the team and strategically leads the company forward.

Nathan Prisgrove

   Managing Director

 

Daniel Furse

Responsible for sales strategy, Daniel goes above and beyond to ensure customers receive the best experience. Driving consistent growth with our sales team has enabled the company to reinvest and expand, increasing what we can offer our customers.

Daniel Furse

   Sales Manager

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Robin Pallister

With Robin’s 20 plus years of sales experience, you’ll find him travelling up and down the country visiting and supporting large National Contractors – offering solutions to their problems, and building relationships for life.

Robin Pallister

   National Sales Executive

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Darren Prisgrove

Darren has a passion for developing new business and sharing our Kernow-How with potential customers. He's sure to bring plenty of enthusiasm when visiting customers on-site as well as our famous Kernow biscuits.

Darren Prisgrove

   Business Development

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Mark Bristow

Mark has gained vast experience during his decades at Kernow and been part of many company developments. Always smiling, he continues to strengthen our existing relationships with customers, providing expert and timely advice.

Mark Bristow

   Senior Account Manager

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Katie Roberts

On answering the phone to Katie our customers are guaranteed to be on the receiving end of her chirpiness and helpful manner. She’s naturally empathetic and truly understands her customers in order to deliver the best individual solution.

Katie Roberts

   Account Manager

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Jacob Furse

One of our newest members, Jacob brings a positive can-do attitude to the team and enjoys the complexities of solving queries. Working closely with Key Accounts, he supports their requirements and delivers a fantastic service to their projects at all times.

Jacob Furse

   Account Manager

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Andrew Bowden

Adept at keeping a cool and calm head while managing a busy customer service and operations department, Andrew is always looking to improve processes and implement efficiencies that will benefit our customers.

Andrew Bowden

   CS & Operations Manager

 

Maria Furse

With the trademark Kernow friendliness. Maria treats every customer as her first priority. She understands the challenges & time crucial projects this industry encounters & works with customers and suppliers to ensure we deliver.

Maria Furse

   Customer Service

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Alan Robinson

Alan joined Kernow in 1994 and is one of the longest serving for the company. He has a wealth of product knowledge and experience and often knows what our customers need even if they don’t! If anyone’s got the Kernow-How, it’s Alan.

Alan Robinson

   Customer Service

 

Simon Trethewey

For many customers Simon is their go-to man knowing he will always go above and beyond to meet their every need. With a jovial spirit, he will do his upmost to find a viable solution in line with our customers’ expectations.

Simon Trethewey

   Customer Service

 

Martyn Grose 

Martyn is the first face you will see upon entering Kernow. Having been with the company since 1995, he has extensive product knowledge and expertise. What Martyn doesn’t know about power tools simply isn’t worth knowing!

Martyn Grose

   Trade Counter Sales

 

Leah White 

With almost 20 years in credit control, 10 with Kernow, Leah has a firm but fair attitude. By managing timely customer payments and credit limits, she aims to strike a balance that permits the smooth flow of orders. She’s approachable and prefers a chat over silence!

Leah White

   Credit Control